About the Company: Our client is a cybersecurity innovator protecting critical applications for governments and enterprises worldwide. Their remediation-first approach and deep technical capability set them apart in a competitive market. With international growth accelerating, they’re investing in their customer-facing teams.
About the Role: You’ll manage key customer relationships across onboarding, delivery, and engagement. This is more than a delivery role — you’ll have the opportunity to contribute to how the Customer Success function scales, bringing ideas, feedback, and energy as the team evolves its strategy and processes.
Skills & Experience: - 2–3+ years in Customer Success, Account Management, or Service Delivery
- Experience in SaaS, cybersecurity, tech, or complex delivery environments
- Commercially aware and outcome-focused
- Skilled at juggling competing priorities and collaborating cross-functionally
- Strong communicator, confident using CRM tools like HubSpot
- Proactive, curious, and excited to grow with the team
Why Work Here? - Salary $110K–$120K + $5K bonus
- Offices in Auckland CBD or Wellington Central
- $500 annual wellbeing allowance
- Smart, supportive team culture
- Chance to shape the direction of a growing Customer Success function
Closing Statement: Looking to grow your career and contribute to something bigger? Apply now or contact brendan@talent.army
