Join a fast-growing SaaS company solving real operational problems
Blend technical problem solving with customer success
Be the bridge between engineering and customers
About the Company Our client is a fast-growing SaaS company helping professional services firms run smarter businesses. Their platform powers hundreds of organisations globally, helping teams understand their data, optimise operations and make better decisions. About the Role Our client is looking for a Customer Success Engineer to help customers successfully onboard and use the platform. You’ll work closely with customers to understand their systems, help structure and import data, and ensure everything runs smoothly. This role sits between the customer success and engineering teams, helping translate technical concepts into practical outcomes. Skills & Experience
Experience working with data, systems or technical support
Strong problem-solving skills and curiosity around how systems work
Ability to explain technical concepts to non-technical users
Experience with SQL, Power BI, or data visualisation tools (ideal)
Customer-focused mindset and strong communication skills
Experience in SaaS, support engineering or technical consulting
Comfortable working directly with customers
Why Work Here?
Work with smart, collaborative people
Interesting technical and customer challenges
Work from Home flexibility
Career growth into technical consulting or product roles
Exposure to global SaaS customers
Supportive startup environment
Competitive salary and benefits
Closing Statement If you enjoy solving tricky problems and helping customers succeed with technology, we’d love to hear from you. Apply now or reach out to adela@talent.army for more information.
