Product Owner

Product

Wellington

Permanent

Dom Gunn-Taylor
Dom Gunn-Taylor

Account Manager

Posted

September 19, 2022

  • Wellington based (remote friendly)
  • Build strong relationships with internal stakeholders
  • Strong technical understanding
The Company 

Be part of a company that has been making things simple for 20,000 (and counting) Kiwi businesses since 2004! They stand out in the market due to their impressive UI and being incredibly easy to use. They have impressive growth plans and offer excellent development opportunities for their staff. 

The role

This role is responsible for managing cross-functional digital product delivery in a matrix structure to deliver customer-focused product solutions that deliver clear benefits to the organisation.

Initially, this role would require defining and understanding the requirements of a new platform that would integrate with the product, working with the tech team to implement, and then helping the business configure the requirements of the platform. 

They need someone with experience at a more strategic level in pulling together solutions for larger groups of customers to create a product proposition and working with a cross-functional team to deliver.

They are looking for someone who has had some clear experience with technical business requirements.

Experience and Qualifications:
  • Exposure to modern product management practices such as continuous discovery and continuous delivery, innovation metrics, OKRs, user-centred design, and experience working within Agile methodologies
  • Product Ownership/Management experience in a software environment with a toolbox of modern product discovery practices to draw upon.
  • Experience using a range of metrics to monitor the success and health of products and services. Proven experience in making evidence-based decisions.
  • Ability to define and seek out the metrics to validate a hypothesis and measure results.
  • A solid track record of addressing customer needs. Proven experience connecting teams closer with customers (and not just being a proxy for them).
  • Excellent stakeholder management skills. Proven experience building meaningful, collaborative relationships across all levels of the business.
  • Experience working with innovative software development projects at scale
Areas of Focus:

Product Development
  • Talking with customers and using a customer-first approach – think about the customer first, the solution second and challenge the norm
  • Support the development of overall product development strategy, roadmap and annual planning
  • Defines and recommends product roadmap for product set
  • Creation of customer journeys and experience maps
  • Define and share vision of product set
  • Active management and ownership of assigned product set backlog items using
  • appropriate tools
  • Effective prioritisation of work required using similar principles to Desirability, Viability and Feasibility
  • Work closely with development and technical teams to understand architecture
  • framework and development and delivery requirements
  • Define iterations, release train and stories. Accept iteration increments. Drive iteration goals and content via prioritised stories. Establishes story acceptance criteria
  • Juggle the triangle of scope, budget, and time, weighing priorities according to the needs and objectives of the business
  • Oversee and support development stages including planning, refinement, review, and sprint to ensure the vision, strategy, and product priorities set are delivered
Product Management
  • Embed product management principles
  • Ensure consistency in the use of systems, processes and practices
  • Maintain domain expertise, staying connected to modern product management practice, questioning and basing decisions on evidence and not opinion
  • Deep understanding of competitor landscape
  • Deep understanding of product performance, and regular reporting provided
  • Understand and articulate customer needs, desired experience and the ability to provide user recommendations based on testing and
  • feedback
  • Pricing analysis and recommendations
  • Understanding operational support required to deliver end-to-end product
  • Business case development for new software products or epics as required
  • Represent their products and services with honesty, integrity and passion.

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